1. Introduction

Welcome to ParksGo. By accessing or using the ParksGo website and services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, you must not use the platform.

2. About ParksGo

ParksGo is an online platform that connects individuals and businesses seeking park home, caravan, and leisure industry services with independent operators and service providers.

ParksGo acts solely as an introduction platform and is not a party to any agreement entered into between users and operators.

3. User Accounts

To use certain features of ParksGo, you may be required to create an account.

You agree to:

• Provide accurate and up-to-date information.
• Keep your login details secure.
• Notify us immediately if you believe your account has been accessed without permission.

You are responsible for all activity carried out under your account.

4. Job Listings

Users are responsible for ensuring that all job information is accurate and complete.

This includes, but is not limited to:

• Collection and delivery locations.
• Dimensions and specifications.
• Access restrictions.
• Dates and times.
• Photographs and supporting documents.

ParksGo is not responsible for errors or omissions within job listings.

5. Bidding Process

Approved operators may submit quotations for jobs listed on ParksGo.

Submitting a bid does not create a contract between the operator and the customer.

A contract is formed only when the customer accepts a bid.

6. Payments

Where applicable, payments made through ParksGo are processed securely using third-party payment providers.

Any platform fees or charges will be displayed before payment is made.

ParksGo is not responsible for payment processing delays caused by third-party providers.

7. Operator Responsibilities

Operators are responsible for:

• Holding all required licences and insurance.
• Complying with all applicable laws and regulations.
• Providing services professionally and safely.
• Ensuring the accuracy of information submitted during registration.

ParksGo may suspend or remove operators who fail to meet these standards.

8. Customer Responsibilities

Customers agree to:

• Provide accurate information.
• Ensure suitable access at collection and delivery locations.
• Be available or arrange suitable access at agreed times.
• Pay agreed fees when due.

Additional charges agreed directly between the customer and operator remain the responsibility of those parties.

9. Reviews

Users may leave reviews based on genuine experiences.

ParksGo reserves the right to remove reviews that are:

• False or misleading.
• Offensive or abusive.
• Defamatory.
• Spam or promotional.

10. Prohibited Use

You must not:

• Use ParksGo for unlawful purposes.
• Submit false or misleading information.
• Attempt to interfere with the operation or security of the platform.
• Copy or reproduce website content without permission.
• Circumvent the ParksGo platform to avoid applicable platform fees where prohibited.

11. Limitation of Liability

ParksGo provides an online marketplace only.

To the maximum extent permitted by law, ParksGo is not liable for:

• The quality of services provided by operators.
• Damage, delays, loss or disputes arising from services arranged through the platform.
• Loss of profits, business interruption or indirect losses.

Nothing in these Terms excludes liability that cannot legally be excluded under UK law.

12. Intellectual Property

All website content, branding, logos, software and design remain the property of ParksGo unless otherwise stated.

You may not copy or reproduce any content without prior written permission.

13. Suspension or Termination

ParksGo reserves the right to suspend or terminate any account that breaches these Terms and Conditions or is used fraudulently.

14. Changes to These Terms

ParksGo may update these Terms and Conditions from time to time.

The latest version will always be available on the website and continued use of the platform constitutes acceptance of any revised terms.

15. Privacy

Your use of ParksGo is also governed by our Privacy Policy and Cookie Policy.

16. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Contact

If you have any questions regarding these Terms and Conditions, please contact the ParksGo support team through the contact details provided on the ParksGo website.